The Lumio 2026 research report
On why teams can’t see how their products actually work
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Key findings
A Lumio research report based on 63 discovery conversations across 10 sectors, supported by external product and engineering research.
August 2025 – June 2026
1
Teams can’t see their products, so understanding is thin
2
No visibility means even basic functionality is unclear
3
It takes an average of six tools to answer a simple product question
4
The costs are spiralling across product organisations
5
AI makes the visibility gap expensive
“I designed the system. So I’m the only person who really knows how it all works. Unfortunately.”
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The State of Product Visibility 2026